Support

Get help with Orin.

This page is for support, subscription help, privacy questions, bug reports, and feedback. Choose the email route below and include only the details needed to explain the issue.

Support emailsupport@orinlife.app

Purchase help, restore issues, privacy questions, access problems, and app behaviour.

Feedback emailfeedback@orinlife.app

Product ideas, unclear wording, missing features, and suggestions for calmer flows.

Before emailing

Start with the most likely fix.

Purchase or Premium is not active

Open Orin Premium and choose Restore purchases. Apple manages subscriptions through your Apple ID.

support@orinlife.app

Notifications are not appearing

Check iPhone notification settings, Focus mode, and whether the item has a due date or time.

support@orinlife.app

Calendar or Reminders are missing

Enable the integration in Orin Settings, then confirm access in iPhone Privacy & Security settings.

support@orinlife.app

Product ideas or wording feedback

Send what felt unclear, what you expected, and what would make the flow calmer.

feedback@orinlife.app

Useful details

Send the device model, iOS version, what you expected, what happened, and whether the issue repeats.

Please avoid sending sensitive personal details unless they are needed to explain the problem.